Customer Service/Call Center Representative(s)

Customer Service/Call Center Representative(s)1. Answering calls from applicants and members and other stakeholders andproviding information about the SPDAP, SPDAP applications process andstatus of SPDAP subsidy payments;2. Data entry into MDSPS;3. Reviewing applications and verifying eligibility;4. Processing applications and other correspondence into documentmanagement system; and5. Miscellaneous assigned duties.