GDOT Help Desk Support Specialist 3

Two days on-site and 3 days telecommuting. Subject to change.The Georgia Department of Transportation (GDOT) is seeking a Civil Engineering Software Support Engineer to assist in providing statewide support for the Department's Civil Engineering software. The candidate will be responsible for providing internal and external customer support, integrating third party software into the Department's CADD environment, developing technical documents, and developing and conducting software training sessions as needed. Position is long term - renewed annually. Preferred start date is May 10.This work is performed predominantly in an office setting. The chosen individual will join a dynamic team of engineering professionals who provide software support for the various civil engineering software utilized by the Department. The team's current project is implementation of Bentley's OpenRoads Designer. The selected applicant will prepare and/or improve the customized workspace for GDOT and develop and document workflows to aid users. This work will be independent and collaborative. Limited overnight travel may be needed as part of these duties.The following are minimum requirements for consideration for this position: Associate or Bachelor's degree in Civil Engineering, or closely related field 5 years of work experience in civil or transportation engineering, roadway design, or bridge design. Demonstrated experience with GDOT's various civil engineering software, especially MicroStation. Possess the ability to learn quickly and retain knowledge without repeated instruction and be detail oriented Possess the ability to work independently with minimal instruction and supervisionThe following are preferred for consideration for this position: Demonstrated experience with InRoads or OpenRoads Designer. Demonstrated experience supporting users of Civil Design software Demonstrated experience developing and maintaining a customized workspace for a Civil Design software Knowledge of GDOT Electronic Data Guidelines (EDG) Knowledge of GDOT Plan Presentation Guide (PPG) Knowledge of GDOT civil design standards Required/Desired Skills Skill Required/Desired Amount of Experience Associate or Bachelor's degree in Civil Engineering, or closely related field Required 0 work experience in civil or transportation engineering, roadway design, or bridge design. Required 5 Years Demonstrated experience with InRoads or OpenRoads Designer. Highly desired 2 Years Questions Description Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question 2 Please list candidate's email address. Question 3 Candidate must be paid AT LEAST $50.00 if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed $67.50. Do you accept this requirement? Question 4 The maximum mark-up for this engagement's SRP rate is 35%. To be competitive on pricing, a mark-up below the 35%% threshold is suggested. Do you agree to propose a mark-up at or below 35%? Question 5 The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client's selection date. Do you accept this requirement? Question 6 Due to COVID-19, the client has agreed to allow the selected candidate to work on-site 2 days and telework 3 days for the time being. However, the selected candidate must be available to report onsite as directed by the client at any time. Do you accept this requirement?