26 Apr
Florida,
Melbourne
, 32919
Melbourne
USA
Vacancy expired!
Responsibilities:Provide technical support for IP services for a private network. Support requires physical layer data link network layer knowledge. Monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools. Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network. Employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment Utilize test methods to analyze/troubleshoot Ethernet; IP; Frame Relay; ATM; WAN; LAN Work with Local Exchange Carriers ILECs IXCs to resolve WAN problems Work with onsite technicians remotely to resolve local issues Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC. Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer. Provide Tier 2 escalation support to Tier 1. Provide Tier 1 guidance and training. Assist in Tier 3 projects including site upgrades and IP service acceptance testing. Will also provide deployment and implementation support for IP service Moves, Adds and Change activities. Qualifications:Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (4 to 6) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (8) years of prior related experience. 4 years of experience with data protocols including TCP/IP. 4 years of experience with routing protocols such as OSPF and BGP. CCNA Certification Preferred Additional Skills: Domain knowledge of data protocols including Frame Relay and ATM. Understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure. CCNP Certification
Vacancy expired!
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