Quality Engineer

Title: Quality Engineer Mandatory skills: budgetary control issues, QA metrics, quality improvement project, quality strategy,Quality Assurance industry, Quality Control, Quality Improvement, Quality Assurance,Product Management, Engineering, Operations, Human Resources, Planning,Quality tools, TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, Kaizen Lean Manufacturing,quality engineering method, documenting procedure, quality program,structured QA processes, procedures, CTQ measures,SAP,supervisory, management,financial,statistical, engineering, technical Description: The Quality Engineer will implement a unified approach to Quality in client with the intent to deliver high-quality products and services in a manner that meets the high standards held by Client. Position has cross-functional accountability and interactions with Product Management, Engineering, Operations, Human Resources, Planning, and other applicable areas, in support of improving overall Quality.Incumbent will utilize new methodologies and ways of thinking to resolve the natural differences that exist in an organization. The QE will be responsible for the quality systems at a location (usually one large facility or multiple small facilities such as distribution centers or design centers).DUTIES & RESPONSIBILITES:• Provide input into a living three (3) year quality strategy specific to their areas of responsibilities to help drive excellence across all products and align with the overall company’s Quality organization and implement Quality Assurance industry best practices. Strategy will incorporate the required elements of the corporate, business unit, customer and organizations such as Operations, Procurement and Finance.• The Quality Engineer is responsible for the three (3) key areas of quality relating to the design of systems and the Critical to Quality (CTQ) elements for the location(s) they are responsible for:o Quality Improvement: the purposeful change of a process or product to improve its dependability.o Quality Assurance: designed systematic preventative actions necessary to provide confidence that products and services meet given requirements all the times.o Quality Control: inspecting and testing efforts to maintain the integrity of a process or product.• Quality Improvemento Responsible for identifying improvement opportunities, provide support with process documentation and metrics identification.o Participate in collaborative cross-functional teams to deliver companywide quality solutions incorporating best practices.o Lead improvement projects, establishing benchmarks and best practices and aligning with overall business goals for areas on responsibility.• Quality Assuranceo Provides input into BU requirements and takes action to implement BU and corporate requirements into the local processes and systems that ensure the establishment and maintenance of a robust quality program into and at all sites for which there is responsibility, that comply with all company, local or applicable International Quality Standards, as required.o Provides input into BU requirements and takes action to implement BU and corporate requirements into the formulation of standard operating procedures to support Quality Management Systemo Responsible for monitoring local QA processes to verify that the prescribed methods are being followed for the BU they are responsible for.o Constant improvement or reinvestment incorporating best practices for new systems and current system enhancements.• Quality Controlo Evaluate the effectiveness of the local quality and assure compliance to all corporate and local policies, as well as compliance with national and international standards and legislation. Develops, recommends and implements changes as needed based on evaluation.o Oversee the duties & functions of assigned areas of responsibility necessary to assure regulatory and accreditation compliance and advises the management on these issues.o Integrates the audit function into quality improvement projects for plant systems and productso Compliance with testing and inspection procedures.• Peopleo Coach, mentor and lead a highly dynamic quality technician team to achieve the requirements of their position(s) plus their individual professional career goals.o Develop and maintain an effective relationship with employees through effective and timely communication.o Maintain a level of knowledge, appropriate to job level, of internal systems in order to provide support to Quality staff.o As applicable, hire and onboard staff.o Manage, appraise and develop team. Take necessary corrective actions for underperforming staff or breaches of policy.• Customer Focuso Provide input to develop systems and processes to meet or exceed customer requirements. Implement those approved.o Develop communication methods to employees for both the internal and external customers and what customer requirements must be met to ensure that both are satisfied. (Customer-focused Culture)o Responsible for the local development of BU client-driven QA metrics and targets for each product and as part of a cross-product initiative to assure all products work independently and together in a high-quality manner. (Product/Service requirements of Customer)o Takes initiative and action to respond, resolve and follow up regarding quality issues with all customers (Internal and External) in a timely manner.• Othero Maintain awareness of the business context and company profitability, including budgetary control issues.o As applicable, Oversee and manage budget associated with projects, ensuring adequate staffing levels and project delivery within budget.QUALIFICATIONS:• Bachelor’s degree in Engineering plus a minimum of five (5) years related experience.• Three (3) plus years of supervisory and/or management experience leading and managing a team preferred.• Proven ability to meet business and financial goals.• Work experience of a statistical, engineering, or technical background.• Experience working with metal, weld and paint preferred.• Must be self-driven with the ability to understand and act on priorities.• Familiarity with ISO9000/TL9000 Quality Systems with the implementation or other applicable professional experience.• Working knowledge of basic and advanced Quality tools such as; TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, Kaizen Lean Manufacturing, etc.• Experience with developing & documenting procedures. Use of quality engineering methods in the inspection.• Must be familiar with a wide range of reliability, environmental, and qualification programs.• The ability to monitor the effectiveness of vendor quality programs as well as develop reports and implement corrective action programs on an as-needed basis.• Assertiveness and excellent communication skills (verbal and written).• Ability to develop and implement structured QA processes, procedures and CTQ measures in a rapidly changing environment.• Excellent decision-making and interpersonal skills are essential.• Ability to articulate (verbal and written), defend and negotiate quality expectations with internal and external customers at all levels of management.• Ability to juggle multiple priorities and maintain the proper balance between meeting the business needs and managing the available resources.• Ability to drive change when & where required.• Ability to monitor one’s own emotional intelligence.• Ability to work in a non-climate-controlled environment. VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions. Contact Details:Please send your resumes and one of our recruiter will get in touch with you. VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008http://www.viva-it.com