03 May
Help Desk Support Specialist
Georgia, Atlanta , 30301 Atlanta USA

Vacancy expired!

Job Description:Under broad supervision, the candidate will provide internal and external customer support, integrate third party software into GDOT’s CADD environment, develop technical documents, and develop and conduct software training.Two days on-site and 3 days telecommuting. Subject to change.The Georgia Department of Transportation (GDOT) is seeking a Civil Engineering Software Support Engineer to assist in providing statewide support for the Department’s Civil Engineering software. The candidate will be responsible for providing internal and external customer support, integrating third party software into the Department’s CADD environment, developing technical documents, and developing and conducting software training sessions as needed. Position is long term - renewed annually. Preferred start date is May 10.This work is performed predominantly in an office setting. The chosen individual will join a dynamic team of engineering professionals who provide software support for the various civil engineering software utilized by the Department. The team’s current project is implementation of Bentley’s OpenRoads Designer. The selected applicant will prepare and/or improve the customized workspace for GDOT and develop and document workflows to aid users. This work will be independent and collaborative. Limited overnight travel may be needed as part of these duties. The following are minimum requirements for consideration for this position:• Associate or Bachelor’s degree in Civil Engineering, or closely related field• 5 years of work experience in civil or transportation engineering, roadway design, or bridge design. • Demonstrated experience with GDOT’s various civil engineering software, especially MicroStation.• Possess the ability to learn quickly and retain knowledge without repeated instruction and be detail oriented• Possess the ability to work independently with minimal instruction and supervisionThe following are preferred for consideration for this position:• Demonstrated experience with InRoads or OpenRoads Designer.• Demonstrated experience supporting users of Civil Design software• Demonstrated experience developing and maintaining a customized workspace for a Civil Design software• Knowledge of GDOT Electronic Data Guidelines (EDG)• Knowledge of GDOT Plan Presentation Guide (PPG)• Knowledge of GDOT civil design standards.

Skills Required:SkillRequired / Desired# Year of Experience Required• Associate or Bachelor’s degree in Civil Engineering, or closely related fieldRequired • work experience in civil or transportation engineering, roadway design, or bridge design.Required5• Demonstrated experience with InRoads or OpenRoads Designer.Highly desired2

Vacancy expired!


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