03 May
Service Desk / Desktop Support Specialist
Indiana, Decatur , 46733 Decatur USA

Vacancy expired!

Service Desk / Desktop Support Specialist

Role Length: 6 + month contract to hire

Location: Decatur, IN

Estimated start date: 5/10/2021

Service Desk Support / Desktop Support Specialist needed for a hybrid role that includes some phone support and in-person technical support of laptops and PC's in Decatur, IN!This is a contract-to-hire role. Candidates must be local to Decatur, Indiana to work onsite. There are 100+ users in manufacturing/ plant type environment. The day to day includes some phone/ call in questions, tickets that need resolution, and some walk ups that bring their laptops over with questions/issues that need resolution. This role will be converted to a permanent role after 3-6 months on assignment and work is onsite M-F during normal business hours.

Requirements:
  • 2+ years help desk/ service desk type experience with ticketing systems similar to ServiceNow. The client doesn't actually use ServiceNow currently, but they are moving to that eventually. Any similar ticketing system experience would suffice.
  • Should have prior experience doing both phone support and also in-person technical support including provisioning of laptops/ pc's.
  • Must be reliable and dependable.
  • Ability to work autonomously with minimal supervision.

Vacancy expired!


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