03 May
Desktop Support Engineer
Georgia, Roswell , 30075 Roswell USA

Vacancy expired!

Please send resume in Word format if you are interested in this Desktop Support Engineer opportunity with a reputable organization in Atlanta. Position is currently remote due to COVID; however, once everyone returns to office, this opportunity will be in Roswell, GA 30076. Position is Technical/Desktop Support Engineer with ancillary responsibilities supporting applications. Position will likely require some off-hours responsibilities as necessary, but, primarily, will be 9AM-5PM. Salary up to $55K. No bonus, but fantastic benefits.SummaryUnder the guidance of the IT Support Team Lead, the Technical Support Engineer will provide support to all internal users for Microsoft product suites and banking applications. Will be responsible for building out desktop machines, maintaining department images for desktops, and supporting processes. Will be assisting with new user adds, moves and changes. Secondary responsibilities include assisting with supporting the Client, upgrades, and server maintenance. This role will also assist with supporting users at all locations utilizing remote support application. Travel between office locations will be necessary.Essential Duties, Responsibilities & Accountabilities Support all approved applications and hardware utilized at Client. Support phone systems and assist with networking issues. Serve as the primary contact at the Primary Office facility for all technical needs. Assist with designing new user adds, move, change process for desktop support and builds process.Provide backup support to other Technology Services areas and Primary Office Support Engineer as needed. Other duties as assigned.Skills & Competencies Desktop SystemsNetworkingBanking ProcessesMicrosoft ApplicationsVoIP Phone SystemsMicrosoft Certifications desired, but not required.Ability to: Think CriticallyCommunicate effectively in both oral and written form.Work in a team environment.Effectively plan and organize tasks to meet deadlines. Work independently with minimal supervision and direction.Take initiative to assume additional tasks and responsibilities. Education Bachelor’s Degree required; Computer Science preferred.Experience:2 years’ work experience in banking industry is preferred.2 years’ experience working in a production network environment required.

Vacancy expired!


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