04 May
20117 - Service Desk Rep I
Vacancy expired!
- This position is responsible for monitoring day-to-day operation
- Supporting data center infrastructure, servers, storage and environment.
- Install, maintain, setup, troubleshoot and configure PCs, laptops, # printers and peripherals
- Perform imaging system administration
- Open/Close and update work history via the Helpdesk application
- Backup/Restore user profiles and data
- Document, maintain, upgrade or replace hardware and software
- Adhere to naming standards and labeling of all assets
- Adhere to Helpdesk standards and procedures to ensure priorities and goals are met.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- High School graduate or equivalent experience
- 2+ years of experience in the IT field.
- Basic understanding of networking.
- Troubleshooting skills.
- Microsoft Office Suite, Internet Explorer, Windows, Microsoft Exchange server.
- Ability to think logically and to analyze troubleshoot issues and implement appropriate corrective action.
- Ability to plan, organize, coordinate work assignments.
- Ability to complete projects on time.
- Ability to work well independently and in a team environment.
- Ability to interact positively with internal and external customers.
Vacancy expired!