10 May
Logisitcs Specialist
Vacancy expired!
- Auditing & approval of entry documents
- Develop tools to improve the tracking of inbound containers.
- Provide support tracking containers, as needed.
- Manage direct-to-customer containers and provide feedback as required
- Monitor any potential delays (FDA or Custom Holds) and work with the respective team to intercede & take action /resolve as required.
- Act on all Import/Export requests from Customer Service, Supply, Finance, Sales and Inter-Regional exports.
- Act on operational exceptions. Escalate exceptions as needed.
- Ensure all Air Freight requests are noted and clearly handled in a timely manner
- Perform training on Air Freight Authorization program to colleagues in Supply and Customer Service
- Train and work with the Specialist to resolve delivery related issues as needed
- Oversee 3PL service providers to ensure all requirements are met as outlined in company’s agreements.
- Monitor weekly inbound shipments of direct-to-customer containers and provide weekly in-transit reports to customers.
- Provide updates to the customer regarding any FDA or customs hold at destination.
- Provide in-transit reports to sales and finance for direct-to-customer shipments, when requested.
- Coordinate and implement processes associated with the inbound planning & routings to ensure compliance with carrier and customer commitments.
- Develop and implement import/export SOPs across multiple functions, while training existing team members on current processes
- Work with the existing platform to prioritize shipments that meet the OTIF Goals
- Assist with any inquiries regarding the drayage audit and freight payment process:
- Ensure all freight auditing inquiries are handled in a timely manner
- Support all internal audit and project initiatives related to the Freight Payment Process
- Ensure commercial packet documentation is updated in each respective system and containers are released to the warehouses in a timely manner.
- Manage the audit process and ensure approved invoices are in compliance with established rates and provided to accounting in a timely manner.
- Establish a spot audit process to ensure invoice accuracy and compliance with internal audit guidelines.
- Identify and resolve delivery related issues through timely communication with customers, carriers and CS team.
- Track and document all service-related failures by carrier
- Provide Monthly KPI to appropriate teams
- Implement SOP’s and Corrective Action Tools as needed
- Analyze the end-to-end transit times for the NA inbound lanes quarterly
- Determine the necessary adjustments and review with the Supply Team
- Update the TT in Oracle quarterly
- Monthly Transit Time Reports
- Carrier Performance Metrics
- ACS Performance & Tracking Metrics
- Bachelor’s Degree
- 2-4 years of Logistics experience (co-op/internship considered)
- Proficient in Microsoft Office programs, specifically MS Word, Power Point and Excel
- Strong interpersonal skills with a demonstrated ability to work across functions and interact with all levels of the organization
- Ability to prioritize and multi-task in a fast-paced environment
- Strong analytical and decision-making skills
- Good written and verbal communication skills
- Experience in the development of KPI’s, Benchmarking tools and Process Flow
- Experience working with ERP Systems (Preferably Oracle and Infor Nexus)
- Experience in Negotiating Multi-Mode Carrier Contracts
- Up to 5% travel annually
Vacancy expired!