11 May
Senior Salesforce Analyst
Vacancy expired!
Our growing Salesforce team is seeking a collaborative and energetic Business Analyst to drive technology innovation and adoption, bridge the gap between IT and the business, and help us truly leverage our world-class suite of software applications. We are looking for strong application analysis expertise, business acumen, and the ability to manage multiple stakeholders and priorities.
Responsibilities- Provides input for cross-functional processes and solutions to business challenges.
- Evaluates and present flexible, scalable and supportable options to stakeholders and help them vet alternatives that support project and business objectives.
- Proactively identify ways by which IT can add value to business teams to improve processes and effectively communicate them to key stakeholders.
- Collaborate with, and facilitate communication between, IT and business partners in order to drive change.
- Demonstrates how new technologies, best practices and trends can be incorporated into business and IT processes leveraging a strong understanding of end-to-end processes.
- Participates in estimating and planning activities; communicate and execute essential duties of projects.
- Maintains strong, ongoing relationships with business partners, project teams and other stakeholders.
- Creates clear and concise documentation throughout all project phases and activities.
- Participates in the elicitation, analysis and documentation of complex requirements and business needs, support the resolution of conflicting requirements and trace requirements through to solution.
- Proposes design solutions for end-user adoption and productivity improvement, with usability in mind.
- Executes on configuration, reporting and other technical activities.
- Partners with the business teams to perform system testing and write and execute testing plans.
- Performs other duties as assigned.
- 3 or more years of hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
- Able to work with functional groups, including virtual teams, and different level of employees throughout the organization to effectively achieve results.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment.
- Able to translate technical material for a non-technical audience and simplify complex concepts for inclusion in documentation processes.
- Understanding of data and data migration methodologies
- Strong track record of building and maintaining solid relationships with business partners.
- Demonstrated flexibility in a fast paced and changing environment.
- Ability to react quickly and concisely.
- Understanding of key business initiatives and demonstrated ability to translate how they apply to projects and challenges.
- Able to learn new business models, processes, tools and technology.
- Bachelor’s degree or related experience required.
- Minimum 3 years’ professional experience in business analysis, Salesforce administration (internal or consulting), application design, implementation, and support or as a super user preferred.
- Current Salesforce Administrator Certification required.
Vacancy expired!