Business Systems Analyst

Business Systems Analyst

• Project lead on customer startup projects to deploy solutions for the end client’s customers. Insure that solutions adhere to the original design parameters of the project and support the solution through go live and the transition to the support team. Facilitate development activities to include; execution, testing, and quality assurance.
• Responsible for adhering to timelines, insuring the highest quality, moving the project team forward with urgency, and delivering frequent, timely, crisp communication to all stakeholders.
• Lead or participate as directed in the development of solution designs and design sessions with the Customer, Operations, Engineering and Sales for new customer startups and existing customers. This includes documentation, preparation, presentation, review and signoff.
• Responsible for leading the project team in all aspects of WMS configuration, including data integration specs, reporting and documentation.
• Lead solution testing efforts both internal and external with the customer to include; unit testing, integration testing, end to end testing, and coordination and support of user-acceptance.
• Facilitate agreement and sign-offs of solution designs from project stakeholders; Operations, Engineering, Sales, and Customer.
• Act as a liaison amongst the Customer, Operations, Engineering, and Sales during the start-up process. Work with the team to address customer issues quickly to keep projects on track.
• Track and manage project updates on all assigned projects in collaboration with the assigned PMO resource.
• Provide guidance and direction to develop Business Analysts II and Business Analysts I staff.
• Work with the other departments in IT to allocate resources to projects based on project plans and timelines.
• Maintain and update documentation in alignment with the common framework.
• Identify and resolve system issues including root cause analysis.
• Develop advanced knowledge of the WMS applications.
• Utilize project management methodologies consistent with the common framework.

• Ability to work seamlessly as part of a team, demonstrate a strong Team commitment
• Basic coaching and mentoring skills to assist in the development of Business Analysts and others on the project team
• Outstanding decision making skills and ability to take measured risks
• Self-motivated with the ability to be a proactive problem solver
• Ability to learn new systems, processes and tools quickly and thoroughly

• Degree - BA / BS in Supply Chain Management, Computer Science, Computer Engineering or a related field
• 3+ years distribution/warehousing industry experience preferred
• Advanced experience with WMS configuration and testing
• Strong MS Office – Excel, Word, PowerPoint, Visio, Project, Access
• Basic relational database knowledge and SQL query experience for data mining.
• Excellent communication skills, both written and oral.
• 3+ years software solution design and implementation
• 3+ years production support experience (level 3)
• Outstanding writing skills for both business and technical documentation.
• Knowledge of data integration formats (e.g. EDI, HTML, XML, SAP iDocs, MA txml, delimited files, and positional data files).
• Experience In designing and writing data integration maps