Banquet Server

Job Description

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• Serves menu items to guests according to the banquet event order; Times the service of courses to correspond with the dining pace of the guests.
• Performs pre and post-shift side work; Event set-up and tear down.
• Pre-buses tables during service as needed; Clears tables after service.
• Responds to guest inquiries and special requests to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; Notify management of incidents involving excessive alcohol consumption or impaired condition of customers.
• Follows company guidelines whenever the age of a guest requesting an alcoholic beverage service is questionable; Refuse service to a guest if you determine they are intoxicated or underage and notify management.
• Follows safety and emergency procedures.
• Follows environmental policies and procedures, including recycling, water conservation and electric conservation.
• Knows and follows all company, Environmental, Health, and Safety Management Programs and policies.
• Works extra shifts and hours as required.
• Assists in other departments as needed.
• Other duties as assigned.

Additional Information