Small & Medium Business Account Manager (m/f/d/v)

Job Description

• Acts as the primarycontact for a set of current customer accounts
• Grow your account base by understanding your customer’s needs and further integrate TeamViewer products into their organization
• Provides superior customer service while driving revenue through upsells, add ons, cross selling, and renewals
• Serve as the primary contact and product expert for your assigned accounts
• Proactive outbound communication will be essential to this role
• Maintain a high level of consultative, solution-based selling to upsell and cross-sell additional TeamViewer products to your account base through outbound activities
• Strategically manage your accounts, create account plans, and develop relationships with your customers to make sure expectations are met
• Showcase TeamViewer products to customers through online product demos
• Maintain account records and pipeline projections in CRM tools
• Assist with renewal quotations to retain customers
• Demonstrate deep understanding of your customers’ business practices and how TeamViewer solves their problems
• Meet or exceed your assigned quota and weekly KPIs

Qualifications

• Excellent written and verbal communication skills, including presentation skills
• You love to talk to people about their business and are great at developing trust. You are a great listener.
• Minimum of 2 years in technology related sales experience in a B2B environment (SaaS preferred)
• You have a proven record of hitting and exceeding your quota
• Hunter attitude, you enjoy proactive outreach and uncovering customer needs
• Time management- you’d describe yourself as a multi-tasker and great at organization
• Intermediate understanding of both PC and mobile devices
• You’re a pro using the Microsoft Suite of products, and you have experience with CRM tools. Bonus points for Hubspot or Microsoft Dynamics
• Ability to create sales opportunities through proactive outbound contact
• College degree or equivalent experience

Additional Information

• Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
• "If I were CEO, I would" Say what you're thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
• Make yourself at home! We don't have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
• Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
• Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
• Look forward tocompany celebrations, quarterly team events and other monthly events