15 May
Manager - Scheduling
Vacancy expired!
Job Description
Responsibilities- Responsible for preparing, updating and ensuring accurate and effective schedule for BYS clients and therapists.
- Daily and weekly scheduling audits to ensure accuracy.
- Primary contact for communication and collaboration for advance scheduling changes to both parents and therapy team.
- Ensuring the center maintains at or below target cancellation rate by proactively rescheduling and providing other ideas for mitigation of canceled hours.
- Monitoring and ensuring utilization targets of full and part time therapist.
- Directly oversee and manage the Lead - Behavior Technician Support.
- Creation of new client and new hire schedules in collaboration with respective clinical management.
- Tracking and inputting of therapist time off request, blackout dates and advanced offloading.
- Reviewing and approving clinical time off requests and payroll timecards
- Parent collaboration regarding attendance, vacations and changes in availability, while staying inline with policies set in place per parent agreement.
- Responsible for maintaining appointments based on authorization and visit limits, as applicable, notification of clinical and billing team when scheduling outside of authorization limits.
- Tracking and enforcing appointment conversion policy.
Qualifications
- Bachelor's degree
- Two (2) – Three (3) years of experience in related scheduling required. Experience in the autism industry if preferred.
- High interest in working with children on the autism spectrum
- Flexibility and dependability with schedule
- Ability to work effectively and efficiently with changing priorities and deadlines.
- Excellent time management skills with the ability to multi-task, prioritize, execute on deadlines and produce high quality deliverables with attention to details.
- Must possess strong analytical and problem solving skills.
- Reliable transportation and the ability to travel as needed (valid driver’s license and vehicle insurance).
- Strong verbal, written communication and collaboration skills.
- Proficiency in Microsoft Office Products.
Additional Information
- Competitive salary and benefits package
- Three Weeks Paid Time Off
- Nine Paid Holidays
Vacancy expired!