Inside Sales Representative

Job Description

• Make sales
• Aid customers via phone or email. Typical calls include - demo leads, new customers, and existing customers with questions or concerns involving products.
• Proactively call or email demo leads or potential customers, those who have requested information or a demo
• Assist and provide all potential or current customers with the tools needed to use software
• Assist and provide training options available for software

Take incoming calls with a willingness to help:

• Potential new customers
• Existing customers with issues needing help but not sure who to contact
• Existing customers who have questions regarding changes applicable to them
• Existing customers needing to change licenses on current accounts

• Enter customer information, orders, and won opportunities into sales database
• Proactively call and email potential customers who have requested information or demo of our software products
• Assist technical support as needed or asked
• Respond to emails sent to Xsales mailbox, We’re Listening Feedback, or any possible lead that could result in a potential customer

Qualifications

• Associate degree or equivalent work experience
• Construction, property insurance, or equivalent industry experience preferred
• Previous training on Telephone etiquette, helpful
• Previous selling experience, helpful
• Strong organizational, planning and coordination skills
• Strong detail-orientation skills
• Ability to manage time, multi-tasking, managing competing priorities
• Ability to work independently and collaboratively to achieve exceptional results
• Strong communication and interpersonal skills
• Customer service focus and skills
• Exceptional problem solving, analysis and negotiating skills
• Able to learn new things quickly
• Positive attitude and pleasant disposition

Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.