Vicky Bakery Hollywood - Shift Manager

Hollywood, FL 33024

Pay and Benefits

Starting at $12/ hour

Job Type

Full-time

Job Description

We are looking for a Shift Manager to oversee all bakery operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to bakery staff, addressing diners’ queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you. Ultimately, you will help us create a memorable experience for our customers and increase our profitability.

Responsibilities

Delegate tasks to bakery staff and supervise their performance

Maintain a fully-stocked inventory and order food supplies, as needed

Manage daily orders and prep for future orders

Arrange to have shifts covered (e.g. when employees take time off)

Help staff resolve on-the-job challenges

Track daily costs and revenues

Balance the cash register at the end of the shift

Coordinate with suppliers as they deliver food product orders

Ensure client satisfaction and gracefully handle any complaints

Open or close the bakery (when responsible for the first or last shift)

Inform the next Shift Manager about pending tasks

Report maintenance and training needs

Skills

Proven experience as a Shift Manager or relevant role in a restaurant/bakery

Good knowledge of restaurant operations (like managing shifts, taking orders and payments)

Availability to work different shifts, including weekends and Holidays

A customer service approach with the ability to manage complaints with professionalism

Excellent organizational skills

Team management abilities

Certification from Food Management is a plus

MUST speak English and Spanish.