Dental Front Desk Administrator

Our holistically oriented dental practice is looking for a team member to join our Family.

Note that the following skills or knowledge are required:

- Minimum 1 year Dental Office Experience

- Is comfortable using computers and multi-tasking when things get busy

- Mastery of Apple Devices: iPad, iPhone and Mac and the Apps: Pages, Numbers, Keynote

- Mastery of Google Docs, Sheets and Slides

- Handling a multi-line phone system

- Knowledgeable in marketing, social media, social media marketing

- Familiar with Internet marketing in general

RESPONSIBILITIES :

Receiving calls

Scheduling appointments through our software

Ensure clients are welcomed into an atmosphere that feels welcoming, private, and luxurious

Receive clients as they arrive for scheduled appointments

Transition clients to the dental staff

Provide clients with complementary offerings and hospitality services

Maintain files and records with the digital filing system

Ensuring the facility is clean and organized

Restocking stockroom, pantries, restrooms and supply cabinets

Check medical records and verify insurance records of the patients

Processing payments for patients with credit cards and Care Credit

Verifying and following up on all insurance claims of the patients

QUALIFICATIONS :

Excellent customer service skills

Strong written and verbal communication skills

Likes to provide great service to our clients

Enjoys talking on the phone

Candidate must be a quick learner, outgoing, team player and VERY ORGANIZED

Maintain professional business-like appearance

Self-motivated & self-driven

Ability to work on own initiative

Ability to think ahead and anticipate needs before they arise

Ability to follow precise procedures

Must be be detail-oriented

Must not be shy to talk about finances with clients

2+ years' experience in office administration

Previous work experience in a dental office a must