This position (Project Manager II) is contingent upon awardThis position is to join the leadership team of an IT project delivering mission critical services of national importance at a major cabinet agency. It is comprised of a series of legacy systems in disparate technologies that support significant processing volume upon which several cross-agency business processes depend. This position will be a senior representative of Maximus for the project and will be responsible for and/or participate in the management of contract transition, systems operations and maintenance, technology and operational enhancements, technology modernization, end user services, fulfillment of all contract terms and requirements and continuous improvement. The Project Manager (PM) will oversee several aspects of the project including managing and leading a team. The project requires the development and management of small short-term projects based on customer needs. The PM must work with the team to analyze new and complex project-related problems and identify innovative and practical solutions. The PM may be asked to develop short-range plans for systems' enhancements development, systems maintenance, and production activities for necessary support resources.The PM is responsible for client management and relationship building, team management and coaching, overseeing the team's software development lifecycle, operations and maintenance in a multi-system environment, leadership for multiples projects/schedules, and subcontractors. The PM serves as a liaison between clients, other stakeholders and the Maximus. Overall, the ideal candidate will lead or participate in the following primary project components:Legacy system SDLC and operations and maintenanceDate Center OperationsOutreach and Help Desk OperationsData Management and SharingSystems Modernization (e.g., COBOL to Java; Mainframe to Cloud)Essential Job Duties:Adherence to program budget and Maximus financial targets Leadership oversight for project schedules, adherence to performance metrics, overall achievement of outcomes, results and deliverables to support the business in delivering the contract requirements. Ensure consistency and compliance with all company and program business rules as well as performance standardsClient relationship management. Know and understand the client's environment that enables the team to successfully deliver the client's needs. Promote effective partnerships in a multi-contractor environmentLead and champion systems modernization while maintaining the legacy systemsFacilitate effective data management and data sharing across a large stakeholder baseProvide responsive customer service through the program help deskMaintain system security and data confidentiality standardsOversight for the continuity of operations as part of maintenance approach and modernization strategyOversee the quality and timeliness of contractually-required reports and deliverablesParticipate with project and executive management to establish strategic plans, objectives, initiatives, and work plansDevelop performance goals and objectives for senior managers. Work with program manager to develop performance goals for staff and monitor the achievement of those goals. Identify any potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairlyProvide direction to team members and resolves problems in a timely and professional mannerFacilitate communication on project status, to include applicable corrective and preventive actions to leadershipOversee Subcontractor performance, provide status reports and assessments internallyDevelop, modify and execute project policies, ensuring all project team members are in complianceChampions risk and issue management, and participates in mitigation and contingency actions to address the risksPerform other duties as assigned by the program managerLead and manage the prioritization of changes and continuous improvementEducation and Experience RequirementsBachelor's Degree from an accredited college or university required; Master's Degree preferredPMI Project Management Professional (PMP) Certification requiredAt least five (5) years of related work experience requiredAt least five (3) to ten (5) years' experience with managing and leading Federal projects Knowledge of Application Operations and Maintenance and ITSM practices and principlesKnowledge of Federal contracting processDemonstrated ability to successfully manage teams serving different functionsBroad applied knowledge and experience with methods and standards of IT application development and program service deliveryKnowledge of and expertise in applying project management methodology, tools and techniques, software development methods (such as waterfall or Agile) and approaches and operational service delivery methods and practicesExpert working knowledge of and expertise in risk management and governance, configuration management, disaster recovery and quality assuranceBroad knowledge of IT and competency profiles for effective team mobilization and resource assignment for projectsExpertise in working with subcontractors to meet contract goals and objectivesStrong communication and negotiation skills including the ability to negotiate priorities, resources, etc. Experience with dispersed multi-location teams (including subcontractors)Experience with a diverse set of stakeholders and stakeholder management including multiple office, entities (including other contractors) within the sponsoring agency, states, other federal agencies and other stakeholdersExcellent organizational, written, and verbal communication skillsAbility to perform comfortably in a fast-paced, deadline-oriented work environmentAbility to work as a team member, as well as independentlyExperience following federal agency software development lifecycle processPreferred Experience:Experience managing large projects following a traditional/waterfall SDLC methodology, preferredExperience with IBM Mainframe operations preferred Experience with Mainframe modernization preferredExperience with HHS' Enterprise Performance Life Cycle (EPLC) preferredExperience with Agile development methodologies (such as SAFe, Scrum) preferredExperience with CMMI and other Quality frameworks preferredExperience with ITIL Certification preferred Experience with Earned Value Management, preferredEssential Duties and Responsibilities:
- Plan, manage, and oversee infrastructure delivery services.
- Assist with project budget, resources, and schedule.
- Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.
- Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.
- Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies. Minimum Requirements:
- Bachelor's degree required.
- Minumum of 5 years of project management experience required.
- Knowledge of workflows and project mapping.
- Ability to handle multiple tasks and competing priorities. .