18 May
Sr Genesys Developer
Delaware, Wilmington , 19801 Wilmington USA

HiGreetings from Photon Sr Genesys developer with minimum 6+ years of experience in Contact Center Technology using Genesys Framework.The candidate must have experience in:-Composer SCXML Work-flow development including ECMA Script, HTTP Rest, Web Request, Web service blocks, DB blocks etc.-Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer.-Hands on experience with Composer/IRD strategy development includes ECMA Script, Development of Rules using Genesys Rules Developer Tool (GRDT)-Expertise on Genesys Rules System-Development of Rules using Genesys Rules Developer Tool (GRDT)-Provisioning of rules using Genesys Rules Authoring Tool (GRAT) such as Rules creation/modification, deployment-GRAT Audit Trial, GRE Cluster-Application logs troubleshooting such as: SIP Server/T-Server (T-Lib), SIP Messaging, Universal Routing Server, Orchestration Server, Stat Server, GVP Components, Genesys Rules Engine-Messaging between ORS and URS such as InvokeFunctionalModule methods such as SCXMLSubmit, SCXMLQueueQuery etc.-Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience.-Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart.

Nice to haveWorking knowledge in the installation and configuration of the Genesys suites is a plusKnowledge on Programming languages such as J2SE, J2EE, Spring Boot etc.… is a plusKnowledge on RDBMS Databases such as Oracle (RDBMS) and No SQL Databases such as Cassandra is a plusKnowledge on Cloud Computing technologies such AWS, Azure etc.… is a plusKnowledge on Genesys SDK development is a plusExperience working on Genesys Administrator Extensions, Genesys Administrator and CME.

Technologies:Genesys Technologies: Genesys Composer, infrastructure Build, SCXML, ECMA Scripting, Web Request, Web Service Blocks, DB Blocks

Hands on: Genesys CME, Routing Layer, GVP, SIP, Media Layers, Composer, IRD strategy development, GRAT

Trouble Shooting: SIP server/ T-Server

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