18 May
Desktop Support
Texas, Dfwairport , 75261 Dfwairport USA

Desktop Support

Location: Irving, TX

Position Type: Contract-to-Hire

Residency Requirements: or Holder to be considered, as no sponsorship is being offered at this time.

YOU WILL GET TO:
  • IMACs: perform installs, moves, adds and changes
  • Monitor inventory of computers and network equipment
  • Perform preventive maintenance of equipment as needed
  • Troubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones
  • Provide executive support
  • Assist Facilities Services with Relocation support
  • Provide orientation to new users of existing technology
  • Provide end-user training for hardware and software

EDUCATION REQUIRED
  • A+ Training and/or Certification
  • MCP Certification

EXPERIENCE REQUIRED
  • 2 years in an enterprise environment
  • Basic troubleshooting of hardware and software issues
  • Knowledgeable in O365, Win10, SCCM and Trend Micro
  • Must be customer-facing with strong English skills, written and verbal
  • Basic knowledge of Networking fundamentals/protocols ( DHCP, TCP/IP, LAN, WAN )
  • Possess the ability to test hardware and peripherals and replace parts and components
  • Ability to prioritize workload according to urgency and work independently


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