18 May
Junior IT Support Engineer
New Jersey, Lakewood , 08701 Lakewood USA

Junior IT Support Engineer

Lakewood, NJ

$40-50k

We are looking for a Tech Support Engineer to support our warehouse operations and staff in resolving issues with computers, printers, phone deployment/configuration, and scanning guns.

Tasks and Responsibilities
  • Support an office and warehouse environment
  • Manage and support Windows laptops and desktops.
  • Software installation and management for end users
  • Configure, deploy and manage desk phones
  • Mobile device management
  • Support and maintain printers
  • Support and maintain systems and applications
  • Low level system administration work on physical servers and VMware
  • Server and application backups
  • Design and prepare technical reports, presentations, or briefs
  • Setup up and support AV for conference room meetings
  • Able to support and interface with users from all levels

Minimum Qualifications
  • Bachelor’s Degree or equivalent certifications required, and 2+ years of directly related experience
  • Experience managing a Microsoft environment, Helpdesk experience preferred
  • Advanced MS Excel experience required - V-lookups, pivot tables, etc.
  • Able to work in a fast-paced environment
  • Must demonstrate sound troubleshooting skills and be able to follow through to resolve issues
  • Critical/Analytical thinking & advanced problem solving
  • Excellent communication, customer service, multi-tasking, time management and organization skills
  • Flexible hours, ability to work alternate late shift as needed
  • Must be a self-starter & highly motivated individual


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