18 May
UX Program Manager
Texas, Irving , 75014 Irving USA

Vacancy expired!

HiWe have an immediate Openings with Our Direct Client for a long term Contract position

Job Title: Program Manager /DesignOps Manager

Location: Irving,TX

Duration: 12+ Months

PROJECT DESCRIPTION/JOB SUMMARYCandidate will be focused on establishing processes and measures that optimize people, process, and the craft of UX, in order to amplify UX’s value and impact at scale, so team members can focus on architecture, design and research.

KEY RESPONSIBILITES AND DUTIESSuccess in this role revolves around three key tenets of understanding:
  • Understanding the users’ perspective
  • Design governance and working with design systems
  • Assisting with the management of the UX backlog

  • Must be a seasoned UX Program Manager /DesignOps Manager with Enterprise UX or Creative/digital agency background in a large company setting
  • Collaborate with Designers, Product Managers, PMO, Technology teams, Marketing, and other key stakeholders to ensure on-schedule deliveries from the UX team
  • Operationalize UX design process across all 7-Eleven digital product and its integration with the enterprise product development lifecycle
  • Serve as the Single point of contact for engaging UX teams into new initiatives, checkpoints for the project status, provide escalation support and offer ways to mitigate program level risks
  • Communicate Status reports to stakeholders and senior leadership for all the UX engagements regarding the project health, risks and escalation
  • Maintain and track all the UX resources, schedules, utilization across all the product portfolio
  • Work closely with PMO to ensure best practices are adopted for project planning and and escalation handling
  • Work with internal product teams and other key stakeholders that require UX team support, to plan, manage deliverables, scope and other program needs

  • Experience and knowledge of Agile software development, scrum methodologies and how it applies to

    UX design process
  • PMP certification or actively working toward other Agile Scrum certification a plus
  • Excellent presentation skills to communicate at various levels including senior executive leadership teams
  • Solid experience in using program / project management software including Smartsheet, task management tool (such as Jira, Confluence, etc.)
  • Provide support in vendor development, auditing, tracking and procurement of tools and assets
  • Manage UX team budget for tools, subscriptions, team outing, conferences, registrations and help developing internal and external design community events

EDUCATION AND EXPERIENCECERTIFICATIONS/LICENSES: Good to have - Graduate / Bachelor's Degree in Human Computer Interaction (HCI) or IT/ CSCUX Design

Vacancy expired!

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