18 May
Lead Systems Administration Analyst (Cloud/DevOps)
Alabama, Birmingham , 35201 Birmingham USA

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation. In this role, you will:

  • Lead technical support in the areas of infrastructure hosted in the on-premise datacenter and in the AWS Cloud;
  • Administer, configure, monitor, and test application servers for business and network operations;
  • Provide suggestions and recommendations for new technology solutions;
  • Implement end user and application security and monitor storage capacities and performance for applications servers;
  • Automate reoccurring tasks using PowerShell scripting and Puppet modules;
  • Implement and monitor application server upgrades and patches;
  • Monitor software and hardware inventories and ensure that copyright and licensing requirements are met;
  • Collaborate with Senior Leadership and multiple departments delivering on major national Firm Information Technologies initiatives
Responsibilities:
  • Leads daily system monitoring, verifying integrity and availability of hardware, network and server installations,configuration, systems and key processes, performance, testing, and verifies completion of scheduled jobs such as backups, restores, patches and automating reoccurring tasks
  • Administers AWS Cloud services such as EC2, S3, ALB/NLB, CloudWatch, IAM policies etc
  • Serves as a subject matter expert on major IT environment upgrades, enhancements, new functionality, capacities, performance, cost effectiveness, and business integrations
  • Designs and implements infrastructure solutions to meet business and technical objectives on-prem, and in the AWS Cloud.
  • Ensures compliance with Software Testing Life-Cycle standard operating procedures and policies
  • Maintains standard application and operations procedure documentation
  • Provides input and recommendations on new potential technology solutions based on research and analysis
  • Participates in the on-call rotation providing 24x7 support
  • Maintains accurate software and hardware inventory and manages the copyright and licensing requirements
  • Analyzes and resolves technology and end user incidents during standard business hours or on-call rotations; Monitors issue resolutions and collaborates with the application team and engineers when necessary to resolve and apply fixes
  • Assists with special projects and initiatives such as the ITS CTO annual project; Plans and executes on major milestones

The team Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The 2,200 professionals in ITS deliver services including:
  • Security, risk & compliance
  • Technology support
  • Infrastructure
  • Applications
  • Relationship management
  • Strategy
  • Deployment
  • PMO
  • Financials
  • Communications
Technology & Infrastructure The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services that meet the dynamic needs of Deloitte professionals and help increase their productivity. Service lines:
  • Unified Communications
  • Infrastructure Operations
  • Office of Technology and Infrastructure
  • Service Management
  • Solutions Delivery
  • Technology Support Services
  • Visual Technology and Solutions
  • Cloud Solutions Center

QualificationsRequired:
  • Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications
  • 4 years of Systems Administration experience
  • Must be willing to obtain and maintain a US government security clearance
  • Knowledge of:
    • AWS Cloud computing services and delivery models (IaaS, PaaS and SaaS)
    • Knowledge of network technologies and concepts
    • Knowledge of Automation configuration using PowerShell and Puppet
    • Knowledge of Virtual Server environments
  • Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
Preferred
  • An advanced degree In Computer Science, Business Administration or similar field is preferred
  • An active US government security clearance at the Secret level or above
  • Understanding of the Federal Government compliance requirements a plus


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