03 Jun
Deckside Administrator
Vacancy expired!
Our client is looking for a skilled Technical Support Specialist to join their team in the Carson/Wilmington CA area to support onsite and field work for the surrounding facilities. Position: Desktop Administrator Location: Carson/Wilmington, CA Contract Length: 6 month contract (Potential for conversion) SUMMARY This position installs and resolves problems with IT technology located at the field locations to meet service levels and commitments to end-users. Assists the field end-users in the use of field IT technology. KEY RESULT AREAS AND RESPONSIBILITIES:
- Works on assigned IT service requests following IT practices, documentation and policies.
- Installs, maintains and supports most of field IT technology. Includes desktop and laptop computer hardware; Microsoft operating system software and configuration; application software installation; networked and stand-alone printers/copiers/scanners multifunction devices; remote access technology; network switched Ethernet cabling; audio visual equipment; portable devices such as Blackberry; end-user telecom devices such as telephones, cell phones and radios; server computer hardware; server operating system software and configuration; system administration for a single or multiple active directory OU's.
- Creates and updates IT technical documentation. May deliver end-user group and individual application software testing.
- Identifies causative factors and develops corrective actions.
- Associates degree in related field of study or equivalent years of work experience in the IT Support Field
- Minimum 3 years information technology end-user support experience or equivalent combination of education and experience typically required.
- Business Understanding. Demonstrates understanding of business and how actions contribute to company performance.
- Delivering Results. Delivers operational excellence by planning and organizing and owning work assignments from start to finish
- Interpersonal Relationships. Relates well to and effectively influences others within and across functions through effective communication and collaboration.
- Professional Conduct. Recognizes impact behavior has on others and demonstrates commitment, adaptability and resilience.
Vacancy expired!