09 Jun
Systems Engineer
Vacancy expired!
- Provide O/S and hardware support for Windows servers, storage (SAN) and backup devices that are deemed differentiated/retained
- Provide VMware core applications (vCenter, VEEAM, VS Client) support
- Resolve server O/S and hardware-related (problem/break-fix) tickets
- Prepare and/or implement server O/S and hardware related ITSM (change) tickets and communicate changes to local Area Services contact(s) for the site
- Review proposed server changes to ensure plans are adequate and all concerns have been addressed prior to implementation
- Perform new server builds and associated decommissioning of older model servers
- Work jointly with local resources to procure, deliver, and install new server hardware
- Perform Virtual Machine provisioning on Business Sensitive Clusters
- Ensure health of servers, storage and back-up devices to the highest of qualities with 100% compliance
- Load server O/S & configure server w/accessories, e.g. patches, hot-fixes, anti-virus software, etc.
- Performance tuning and optimization on servers, storage and backup devices
- Manage incidents for Critical and High Incidents, providing timely updates and engaging with Tech Support, Server Engineering and Vendors
- Provide on-call Support during evenings and weekends on occasion
- Maintain the security & controls of the server maintenance, storage and back-up procedures & processes
- Work with software and hardware vendors to resolve problems
- Ensure readiness for Reliable Supportability for new Infrastructure (Servers, Storage, Back-up)
- Ensure implementation of proper monitoring and alerting of servers, storage and backup - with appropriate criticalities for different events - including awareness of failovers invoked
- Ensure CMDB is accurately updated on a timely manner
- Ensure designed and tested auto failover processes (i.e. pull the network cable, and demonstrate that redundancy works) are in place for Production
- Ensure Standard Operating Procedures are documented and ready for adoption by Server/Storage ops
- 5+ years of Windows Server Administration
- 5 + years of server hardware experience, physical (blades, towers, and racks) and Virtualized.
- 3 + years of VMWare administration
- 3 + years of backup and recovery (files, systems, bare metal or snap)
- Skills/Tools: Server support management tool (CMDB), Server configuration/compliance management tool (SCCM), Server monitoring tool (SCOM), Server remote support tools (D-RAC)
- General Skills: Proficiency in spoken/written English, Strong interpersonal and team player abilities, Strong analytical/problem solving skills
- MS W2008/2012/2016/1019 Server Operating Systems, Microsoft Exchange, (Problem/Change Management), MS Office Suite, VMWare (or Hyper-V)
Vacancy expired!