File Fidelity Specialist

Responsible for overseeing regular file audits followed by the ongoing support of client files to ensure completeness and client eligibility for various housing programs. Assure that all files meet program requirements as stated in the Grant and Program Guide.

Job Functions:

Audit existing folders for file fidelity and completeness

Coordinate with the housing team to ensure proper documentation within each client file

Ensure that each new client has the intake documents required for eligibility prior to providing services; maintaining program compliance

Perform exit processes for non-active files prior to archiving to ensure that all files are complete

Maintain a structured file process flow for active files

Continually work with new and existing client files to maintain a system that ensures completeness and organization

Perform data entry as required

Perform other duties as required

Minimum Requirements:

Must be available to work during HopeSource normal business hours

Evening & weekend work may be required periodically

Ability to handle written and oral communication with diverse groups

Ability to meet deadlines and follow-through on assigned tasks

Ability to work with low-income and disabled clients in a professional and compassionate manner

Must have a valid driver’s license

Must be willing to travel with HopeSource’s service area to work in satellite offices

Please apply online to be considered:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8896d7bd-e92f-4e3b-b32a-195752778c98&ccId=19000101000001&type=MP&lang=enUS&selectedMenuKey=CareerCenter