10 Jun
Teller/Senior Teller - Redding Lake Blvd
California, Redding , 96001 Redding USA

Why a career with Tri Counties Bank?

Fantastic benefits including:

-Eligibility for comprehensive medical/dental/vision coverage

-Paid time off your first year of up to 20 days(Vacation and many Holidays)

-Employee Stock Ownership Program where you may earn bank stock, year after year after year

-401K program with matching dollars from the bank

-Paid time-off to volunteer in your community (coming very soon)

As well as an opportunity to build a career with a company you can be proud to work for!

POSITION SUMMARY - Teller

The Teller is responsible for identifying financial solutions, promoting and referring Bank products and services to new and existing customers at the teller line and through telemarketing. Handles customer service transactions, such as receiving and disbursing funds, posting deposits and withdrawing funds. Provides information and assistance in researching customer problems, balances a cash drawer daily and answers customer inquiries.

MAJOR RESPONSIBILITIES

Probes for customer financial needs and recommends bank products and services.

Refers retail loan and deposit products.

Meets referral goals as assigned.

Provides prompt, efficient and friendly service to Bank customers ensuring that all customer transactions are handled timely and accurately according to guidelines.

Ensures that cash and security procedures are followed accounting for assigned cash.

Balances cash drawer and maintains drawer within limits.

Completes necessary documentation and data entry.

Processes all deposit and loan transactions.

Makes outbound calls to new and existing customers to maintain contact and satisfy servicing needs.

Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

Performs other duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

High school diploma or GED required, unless age 18.

Effective selling and cross-selling skills.

Excellent written and verbal communication skills.

Ability to utilize personal computers and Windows based programs.

Able to successfully complete Bank’s product and sales training courses.

PHYSICAL REQUIREMENTS

May be required to lift up to 25 pounds.

POSITION SUMMARY - Senior Teller

The Senior Teller serves branches in a broad-based, overall “utility” type role. Participates in, as well as directs, customer service activities under the direction of the Assistant Branch Manager. Acts as lead teller, responsible for teller line activities and activities which support identifying financial solutions for customers.

MAJOR RESPONSIBILITIES

Participates in daily team huddles and one-on-one debrief with Assistant Branch Manager.

Meets referral goals as assigned.

Proactively partners and assists Assistant Manager in referral coaching and mentoring of referral team members.

Ensures that cash and security procedures are followed accounting for assigned cash.

Provides prompt, efficient and friendly service to Bank’s customers.

Supports the Assistant Branch Manager in generating sales and referrals for loans, deposits, investments and Bank’s other related products and services.

Makes out bound calls to new and existing customers to maintain contact and satisfy servicing needs

In the absence of the Branch Manager and Assistant Manager acts as lead for lower level staff ensuring personnel are handling customer sales and service transactions timely and accurately, grade 7 only.

Under the direction of the Assistant Branch Manager ensures proper scheduling of branch staff

Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.

Performs other work-related duties as assigned

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

High school diploma or GED required, unless age 18.

Previous experience in a teller role required.

Ability to lead and direct others.

Knowledge of all phases of branch operations preferred.

Knowledge of all Bank’s products and services.

Excellent verbal and written communication skills.

Ability to utilize personal computers and Windows based programs.

PHYSICAL REQUIREMENTS

May be required to lift up to 25 pounds.

Company Profile

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ:TCBK) headquartered in Chico, California, providing a unique brand of customer Service with Solutions available in traditional stand-alone and in-store bank branches in communities throughout Northern and Central California.

The Bank provides an extensive and competitive breadth of consumer, small business and commercial banking financial services, along with convenient around-the-clock ATM, online and mobile banking access.

Tri Counties Bank has remained strong and profitable through a top-down commitment to its core values, sound business principles and responsible lending practices.

Our success is also based on our involvement in the communities we serve. The personal touch comes naturally to Tri Counties Bankers. You may recognize us at business, school and non-profit events, baseball games and local eateries, skiing in the mountains, boating on the lakes, and fishing the local streams or attending an event in The City or on the peninsula.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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