11 Jun
Business Analyst (Probation/County Experience)
California, Sanjose , 95101 Sanjose USA

Title: Business Analyst (Probation/County Experience)

Term: 6 months with possibility of extension

Location: San Jose, CA

Description:Provide Business Analyst documentation/artifacts and analysis throughout the Probation Case Management Project (PRISM) lifecycle.Business Analyst will encourage consideration of opportunities for improvement alongside documenting current workflows that needs to be supported at project conclusion. There is no need to replicate existing processes that include work-arounds due to CJIC limitations.

Roles and Responsibilities:
  • Gathers and documents functional and business requirements and collaborates with other IT staff, stakeholders and/or vendors to produce the desired deliverables at a level of detail sufficient for the technical team;
  • Participates in research to determine if solutions to business requirements currently exist within the organization and, if not, whether new solutions are feasible by documenting detailed As-Is and To-Be process flows;
  • Conducts gap analysis in order to identify and document differences between as-is and to-be processes and solutions;
  • Provides information and support to facilitate end user training including developing training material;
  • Provides input and creates documentation to support business process improvement;
  • Coordinates technical changes, verifying testing results, and adhering to technical and business standards compliance;
  • Works with the business to develop detailed user acceptance test cases and flows; including devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating testing;
  • Attends meetings to review end user and tracking and trending issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs;
  • Knowledge of MS office products such as MS Visio, Excel, PowerPoint as well as basic SQL code
  • Provide knowledge transfer to County internal team members by leading knowledge transfer sessions.

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