11 Jun
Training and Development Manager
California, Fremont , 94538 Fremont USA

job summary:

Primary Objectives:
  • Designs, develops, implements, and assesses training and development strategies that support key business initiatives, and increases organizational, team, and individual effectiveness in support of the credit union's mission.
  • Leads and manages the performance and resources of the Training & Development programs to ensure the effective and responsive delivery of services to organizational leaders and staff.
  • Provides great subject matter expertise in leadership development, change management, and organizational development.

Responsibilities:
  • Collaborates and consults with management to understand the business outcomes essential for their success. Designs and develops training programs that equip staff with the required skills to achieve business initiatives and missions. Plans assess and evaluates training and organizational development services against the organization's business initiatives and the needs of staff
  • Designs, develops, implements, and evaluates training for all levels of staff that enhances the productivity and quality of work, build employee loyalty, engagement, and morale. Responsible for the ongoing management of Employee Engagement Surveys and follow-up programs
  • Facilitates and participates in cross-functional project teams and department team meetings
  • Identifies key performance indicators and other metrics to ensure the effective development, coordination, and presentation of training and development programs. Develops assessments and conducts follow-up studies of all completed training to evaluate and measure results; modifies programs as needed
  • Develops trainer development programs and coach others involved in training efforts, providing effective growth and career/professional development opportunities. Establishes training standards and provides quality assurance for training activities conducted by other departments in the organization. Ensure all learning and skill development programs are built with a consistent and organized methodology to include needs assessment, return on investment/expectations, success evaluation, quality control, and adult learning techniques
  • Develops and manages the training budget
  • Develops and/or modifies training and development policies and processes
  • Designs, develops, facilitates, and evaluates leadership training programs to include, but not limited to, performance management, staff development, change management, enhancing leadership skills, and succession planning
Skills & Abilities:
  • Thorough knowledge of learning concepts, training, and development methods and techniques
  • Knowledge of principles of organizational development and organizational effectiveness
  • Extensive knowledge of leadership, soft skills, employee development, and technical training
  • Ability to perform and interpret needs analyses, and translate the findings into actionable next steps. great analytical statistical, quantitative and deduction skills and ability to make qualitative judgments of training, education, and development resources in all types and formats.
  • Demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies
  • Planning and project management skills and the ability to apply these skills in effective working partnerships across organizational lines
  • Excellent oral/written communication skills, including group facilitation and presentation skills
  • Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions. Ability to identify, use, understand, and manage emotions in positive ways to empathize with others, overcome challenges, and defuse conflict, self-awareness.
  • Ability to work with management to align learning/leadership development with succession planning initiatives.
  • Ability to organize/prioritize work, manage multiple tasks and projects, and function effectively as a self-directed leader of multiple initiatives.
  • Ability to create momentum and foster organizational change.

Qualifications
  • Bachelor's degree in Education, Business, Organizational Development, Psychology, or related area or equivalent experience
  • Minimum 5 years training and development experience in the areas of facilitating, consulting, coaching, program development, leadership training, and organizational development. Experience developing and implementing programs to build employee loyalty, engagement, and morale preferred
  • Minimum of 2 years of management/leadership experience
location: FREMONT, Californiajob type: Permanentsalary: $110,000 - 130,000 per yearwork hours: 8am to 5pmeducation: Bachelors responsibilities:
  • Collaborates and consults with management to understand the business outcomes essential for their success. Designs and develops training programs that equip staff with the required skills to achieve business initiatives and missions. Plans assess and evaluates training and organizational development services against the organization's business initiatives and the needs of staff
  • Designs, develops, implements, and evaluates training for all levels of staff that enhances the productivity and quality of work, build employee loyalty, engagement, and morale. Responsible for the ongoing management of Employee Engagement Surveys and follow-up programs
  • Facilitates and participates in cross-functional project teams and department team meetings
  • Identifies key performance indicators and other metrics to ensure the effective development, coordination, and presentation of training and development programs. Develops assessments and conducts follow-up studies of all completed training to evaluate and measure results; modifies programs as needed
  • Develops trainer development programs and coach others involved in training efforts, providing effective growth and career/professional development opportunities. Establishes training standards and provides quality assurance for training activities conducted by other departments in the organization. Ensure all learning and skill development programs are built with a consistent and organized methodology to include needs assessment, return on investment/expectations, success evaluation, quality control, and adult learning techniques
  • Develops and manages the training budget
  • Develops and/or modifies training and development policies and processes
  • Designs, develops, facilitates, and evaluates leadership training programs to include, but not limited to, performance management, staff development, change management, enhancing leadership skills, and succession planning
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
skills:
  • leadership (2 years of experience is preferred)
  • management (2 years of experience is preferred)
  • organizational development (5 years of experience is preferred)
  • program development (5 years of experience is preferred)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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