15 Jun
Field Service Technician
Vacancy expired!
Our client is seeking a full time Field Service Technician to provide break-fix troubleshooting and repair services as well as install/de-installs to customers. The ideal candidate will have 5 years of experience as a Field Service Technician and is willing to travel as needed. This candidate must be capable of moving / lifting / pushing up to 50-pounds without assistance. For more information regarding this role, please see additional items below.
RESPONSIBILITIES:- Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
- Installing and repairing Servers, Desktops, Laptops, and Printers.
- Troubleshoot and installing in LAN-WAN environments
- Provide some desk side technical support for hardware and software
- Perform analysis to effectively identify potential problems to eliminate problems in the future
- Maintain requisite technical competence to support the hardware and software
- Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
- Taking appropriate actions to mitigate or eliminate hardware/software problems
- Perform applicable preventative maintenance, per OEM specifications
- Standby and travel are a requirement, normally 150 - 200 mile radius EDUCATION:
- High school/College/Military/Tech School - Graduation from an accredited college or university with a major in Computer Science, Management Information Systems, or Information Technology is desirable
- Certifications: A+CE/Net+CE/MCSE - Cisco Certifications will be desired. A+CE/Net+CE required to be obtained within first 3-months for 1, and 2nd 3-months for the other. EXPERIENCE:
- Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred
- Experience installing and repairing Servers, Desktop & Laptops
- Experience installing & troubleshooting LAN-WAN environments
- Experience installing and repairing & troubleshooting workstations, Printers, Scanners, Routers, & Switches
- Apple/MAC Cert’s and/or Experience a PLUS. REQUIREMENTS:
- Must be available to be on-call per schedule
- Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking
- Must be able to travel throughout the state and outlying areas
- Must be able to work overtime when required
- Must be able to provide own dependable transportation
- Must submit to and pass a Pre-Employment Drug and Alcohol screen
Vacancy expired!