Medical Biller & Receptionist

Apply Today on our Website: https://friendsofyouth.bamboohr.com/jobs/view.php?id=309&source=aWQ9MTE%3D

ABOUT US

For over 70 years, Friends of Youth has been driven by a belief that all youth should have every opportunity to succeed, and partners with youth and families to provide the relationships, resources, and skills they need to attain personal growth and success. With 24 program sites serving 18 cities in the Puget Sound Region, Friends of Youth provides safe places and emotional support for youth facing difficult circumstances, including homelessness, foster care, and behavioral health challenges. By joining our team, you will make a difference in the community with youth taking their next steps toward safety, stability, and success.

PURPOSE

The Receptionist and Medical Biller is the primary point-of-contact for clients at our North Bend Youth & Family Services (YFS) outpatient offices. This position gathers client demographic information and requests for mental health and substance use disorder treatment, coordinates the flow of case assignments and appointment scheduling. This position is responsible for the daily operations of clients’ accounts including pre-authorization, verification of benefits, eligibility, collecting payment & setting up payment arrangements with clients, collection phone calls & claim follow-up.

RESPONSIBILITIES AND DUTIES

Maintain the administrative functions at the North Bend YFS outpatient offices by answering phone calls and providing resource referrals to callers.

Manage the coordination of services, including updating client information in the electronic health record system, managing appointment calendar, and sending clients appointment reminders.

Supports the Business Manager in maintaining billing and insurance company claims; use online insurance eligibility tool to verify client insurance, communicate coverage, and coordinate financial arrangements.

Coordinate with the Billing and Accounting Departments regarding program-related financial matters.

Oversee collections, including processing and posting payments from clients, providing statements and receipts, and performing end of day credit card reporting procedure.

QUALIFICATIONS

Experience working in a clinical setting with an emphasis on intake and referral systems required.

Medical Billing Certification from AAPC or AHIMA, or Medical Billing/Coding Degree preferred.

1+ year of previous medical billing experience preferred.

Bilingual in Spanish and English preferred.

COMPENSATION AND BENEFITS

$21.09 per hour. Friends of Youth cares for their full-time employees by offering a competitive benefits package, including medical, dental and vision coverage, 24/7 access to telehealth, 403(b) retirement plan and matching, long-term disability insurance, life insurance, 15 vacation days per year with annual accrual interests, sick leave, 10 paid holidays, and two paid floating personal holidays per year. We’re invested in our employees’ growth, so professional development opportunities are available 24/7 on our online learning platform. Additionally, all employees and their immediate family members can receive free counseling and mental health support through our Employee Assistance Program.

SCHEDULE AND LOCATION

Full-time, non-exempt; schedule is Monday-Friday from 10 am to 6:30 pm. May be required to work evenings as job duties demand. Work is performed in-person/onsite at outpatient offices located in North Bend, WA.

KNOWLEDGE, SKILLS, AND ABILITIES

Engages with diverse populations in a culturally responsive manner; demonstrates a commitment to the values of equity and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.

Demonstrates a commitment to the mission and values of Friends of Youth.

Knowledge of Trauma Informed Care and Harm Reduction principles.

Knowledge of One Health Port, Navinet, Availity and insurance company websites; HIPAA, medical billing industry standards and laws.

Knowledge of Microsoft Office Suites.

Ability to maintain strong personal and professional boundaries.

Ability to maintain strict confidentiality.

Ability to accurately prepare and maintain records, files, and reports; ability to analyze and prepare documents, reports, and correspondence.

CONDITIONS OF EMPLOYMENT

Must satisfactorily pass criminal background check and satisfactorily pass tuberculosis (TB) test.

Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid, Bloodborne Pathogens training, and de-escalation and restraint training.

EQUITY STATEMENT

Friends of Youth welcomes, honors, and celebrates our clients, colleagues and communities’ diverse identities, histories, knowledges, languages, and cultures. Our organizational values shape the way we work individually and collectively, as we prioritize young people’s belonging and achievement. We work to challenge, alter, and ultimately dismantle interconnected systems of structural and historic oppression. We collaborate with community stakeholders and partners to develop policy and decision-making frameworks that advance racial equity.

EQUAL EMPLOYMENT OPPORTUNITY

Friends of Youth is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veterans status, sexual orientation or any other characteristic protected by applicable federal, state or local law. People of Color and Members of the LGBTQ+ community are strongly encouraged to apply.

Reasonable accommodations may be made to enable individuals with Disabilities to apply for this position or to perform the essential functions of this position. To request accommodation or assistance, please contact Human Resources.

For a copy of the full job description, please contact Human Resources.