10 Jul
PRINTING AND COPYING (Clear Lake ) SERVICE REP/MANAGER
Texas, Houston , 77001 Houston USA

We are looking for a customer-oriented service representative/ office manager for a Printing, Copying, Promotional product sales. This person will act as a liaison with our customer base and be required to input and process orders, assist walk in customers and provide product/services information. This person needs to be dependable, organized, accurate and able to work independently in a fast-paced environment. Good basic math and problem-solving skills are essential as well as excellent people and communication skills

Responsibilities:

Manage incoming calls

Process customer orders

Quote printing jobs

Build sustainable relationships and trust with customer accounts

Invoice completed jobs

Manage third party vendors

Operate digital copy and printing equipment

Skills:

Experience in commercial printing, copy center or sign shop is highly desirable

Proven customer support experience or experience as a client service representative

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school degree


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