Central Reservation Supervisor

Job Description

You will assist in the effective operation of the reservations department, to meet the business goals of the hotel according to instructions given by the Assistant Reservation Manager. Further to this, you will manage incoming reservation requests in order to avoid a backlog of reservations. You need to ensure daily trace reports/follow-up systems are handled effectively and you will maintain office administrative procedures within the department that will safeguard and detect double bookings, non guaranteed bookings, filing errors and other inaccuracies.

Qualifications

• College degree in hotel management.
• Two years experience in hotel reservation and rooms division.
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local market, local competitors and events of the destination.

Additional Information

Our promise to all of our valued Team Members is to provide a professional and welcoming work environment that offers inspirational opportunities for growth and development.No matter what role you are assigned to at Anantara, we will ensure to provide you with the opportunities, resources and continuing support that you need to shine. You have the unique opportunity of scripting your AMAZING story and shaping our hotel into a leading brand worldwide.