10 Jul
Aviation Dispatcher/Scheduler
Wisconsin, Hayward , 54843 Hayward USA

Job Description

Join Jack Link's as ourAviation Dispatcher/Scheduler to be the hub of flight logistics for our aviation team. This role is based in the North Woods of Wisconsin in Hayward, WI, and reports to our Director of Aviation. In this role, you will support our flight crews and passengers to ensure a superior, smooth customer service experience.

Specifically, you will:

  • Receive, analyze and plan trip requests and requirements
  • Communicate with all external corporate departments as well as internal department resources (maintenance, pilots, aircraft detailing staff)
  • Identify and research industry best practices
  • Coordinate trip schedules between multiple departments to take maximum advantage of individual flight requests
  • Locate alternate aircraft and contract pilots when scheduling conflicts occur
  • Prepare all flight itineraries, trip packs and expense reports
  • Identify and address any scheduling conflicts or abnormal operations involvingaircraft or crew
  • Manage the details of all flights including but not limited to arranging FBO services, aircraft refueling, parking, hangar space, aircraft slots, hotels, catering and provide a report of these items to the flight crew
  • When required, coordinate international flight details with outside vendors toinclude: overflight and landing permits, crew visas, medical considerations, aircraft insurance requirements, aircraft importation, and security for the aircraft, passengers and crew
  • Schedule flights in compliance with FAA regulations and company policies regardingflight and crew rest/duty time limitations
  • Update trip information and convey changes to the Department and passengers
  • Monitor all department controlled aircraft while in flight including being on call duringoff hours (night and weekend) for flight tracking and reporting. Initiate emergency response plan, as applicable.
  • Develop best practices for scheduling process
  • Identify alternative vendors, negotiate terms and coordinate with legal departmenttofinalize appropriate terms and conditions
  • Problem solve and identify solutions for issues as they arise
  • Record all flight details, including passengers, business purpose, hours flown,
  • Prepare summary reports of flights for the FAA and company records as assigned by the Director of Aviation and Chief Pilot
  • Coordinate with the Chief Pilot on pilot training schedules
  • Coordinate with the Director of Maintenance on aircraft maintenance status andschedules
  • Ensure that vendor invoices match services rendered and approve payments accordingly
  • Accommodate requests for other additional administrative duties supporting theDirector of Aviation



  • Associates degree or related job experience
  • Minimum 2-3 years office support experience (Preferred candidates will have previous flight scheduling experience, but we will train the right person!)
  • Demonstrated experience as performing tasks in a self-motivated matter and managing tasks across various teams
  • Strong computer literacy required, including use of the Microsoft office software suite
  • Expert skills in both written and verbal communication skills
  • Flexibility to answer phone calls and work outside of normal business hours toaccommodatelast minute trip requests and provide flight support
  • Strongteamwork focus and enjoys establishing strong interpersonal relationships
  • Willingness to acquire an in-depth knowledge of the aerospace industry
  • Demonstrated experience supporting a team in a fast-paced, high-energy environment
  • Strong organizational skills and the ability to prioritize and pay close attention to detail while handling multiple tasks and deadlines

Additional Information

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant / office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet / slippery floors. Travel may be required.

Equal Employment Opportunity EmployerJack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

E-VerifyJack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that Jack Link’s has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

All your information will be kept confidential according to EEO guidelines.

Related jobs

Report job