15 Jul
HR Service Center Representative
Vacancy expired!
Atrilogy Solutions Group's direct client is seeking for
HR Service Center Representative for 6+ Months Contract that will be mostly Remote with some travel into office. Position : HR Service Center Representative (Fully Remote) Location : Baldwin Park, CA 91706 Duration : 6+ Months Contract with possible extension Hourly Rates: DOE Systems Skills Required • Experience working with HR systems • Microsoft Office Tools (Outlook, Excel, PowerPoint, Word) • Typing proficiency Skills Preferred • Previous customer service or call center experience • Experience working with Case management systems • Knowledge of Human Resources and/or Benefits/Payroll processes is preferredResponsibilities • Respond professionally with accuracy and in a timely manner to inquiries including, but not limited to, HR policy, procedures and guidelines. • Process changes in HR applications for the workforce and coordinate transactions with IT, payroll or 3rd parties as needed. • Assist Employees and Managers in navigating self-service applications and MYHR portal for HR. • Respond to escalated employee calls and inquiries referred by HR Reps and other HR service center staff. • Document summary details of inquiries and issues and provide regular updates appropriately. • Ensure the quality and compliance of HR documentation. • Assist with HR trainings for HR reps and other employees. • Participate and collaborate with Manager and team in various continuous improvement projects and processes to constantly improve team workflow. • Perform other related tasks as assigned. Other Skills • Ability to handle a high volume of customer emails and calls daily, while maintaining a focus on customer service and professionalism • Ability to navigate multiple computer applications • Strong oral and written communication skills • Strong organizational skills, accuracy and attention to detail • High level of maturity, personal initiative, and professionalism • Must be able to maintain strict confidentiality • Attendance and punctuality are essential • Excellent interpersonal and collaboration skills required to work with different levels of business leadership, business users and functional teams For immediate consideration please submit your resume in Word format, along with daytime contact information. LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense. Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially. Selected candidate may be asked to complete a comprehensive background, credit and/or drug screening. Principals only, no third parties please.Atrilogy Solutions Group, Inc. (est. 2000), in partnership with Peak17 Consulting (est. 2008), provides organizations of all sizes with high-quality, cost effective information technology (IT) staffing services. Atrilogy has been recognized by Inc. magazine as one of the nation's fastest-growing, privately held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, & Atlanta with satellite offices in Boston, Jersey City, Las Vegas, and Delhi, India. Clients turn to Atrilogy for expertise in:- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!