Dental Front Office Administrator

Full Time Permanent Office Admin position in a busy General Dental Practice in Walton County.

We are looking for someone that has a great personality, excellent communication skills, with a customer service mindset.

Dental background is desirable but the right personality with a can do spirit is more important. We need someone that is coachable and wants to learn all aspects of dental practice administration. We offer compensation that reflects your background and educational experience with great growth potential.

JOB DESCRIPTION

POSITION: Treatment Coordinator / Office Coordinator

EMPLOYMENT: Full Time

PAY RATE: Negotiable, Dependent Upon Experience

DESCRIPTION:

The Treatment Coordinator / Office Coordinator will provide leadership related to the business of our Dental Office. This position will work with the existing Office Manager to conduct, improve and expand operations and production. This position will assume fiscal responsibility daily business operations, efficient staffing and scheduling, and policy/procedure development.

DUTIES & RESPONSIBILITIES:

Plan and manage dental business operations to ensure excellent patient support services.

Oversee daily office activities and provide direction and guidance to staff as needed.

Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.

Respond efficiently to patient and doctor needs and inquires.

Ensure the delivery of quality dental care to patients.

Respond to patient queries and issues and ensure patient satisfaction.

Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards.

Organize and present payment schedules with patients.

Evaluate, Verify, Bill, and Track insurance schedules, benefits, and payments

Assist in credentialing, recredentialing, license management for practice providers with

accepted plans

Manage specialist referral process.

Train, develop and manage staff to meet performance standards.

Develop promotional programs to attract more patients.

Follow and enforce office policies and regulations.

Coordinate vacations, sick leave and personal leave for dental staff.

Identify areas of improvements and concerns and suggest appropriate corrective actions.

Oversee staff scheduling as to ensure full coverage.

Organize and oversee supply purchases, equipment upgrades and operation expenses.

Write business correspondence and reports.

Run and analyze management reports.

Maintain patient data according to regulations and company policies.

Ensure that records are stored securely and in compliance with privacy and security regulations.

Adhere to all HIPAA regulations.

Take responsibility for the appearance and functionality of the dental office.

All other duties as assigned.

QUALIFICATIONS:

Dental Assistant certification preferred.

Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management.

3-5 years experience working with dental practice management software and electronic

health records.

Experience with daily production/collections reporting

Experience with insurance verification and billing

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment background checks related to the position.

Serious inquiries only.