16 Jul
Field Service Technician I
Vacancy expired!
At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell! Contract to Hire Opportunity We have an opening for a Field Service Tech in or within 20 miles of zip code 95380. Candidates must be able to work a Tuesday to Saturday shift.
- This is a driving position which requires a DMV background check to be completed
- Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
- Technician will travel to each client s location to provide service
- Manage a daily load of 3 to 5 cases per day, keeping track of parts and updating notes and times in the case management tool
- Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and networks
- Works under general supervision
- Must have break-fix experience on desktops, laptops, servers, network devices, and basic printer skills
- Strong customer service skills required
- Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
- Interpersonal skills needed to interact with a wide range of users and environments
- Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
- Ability to work from a bent, crouched, or kneeled position
- Ability to work on a ladder or lift
- Ability to lift up to 50 lbs.
- CompTIA A+ and/or other tech certifications preferred
Vacancy expired!