19 Jul
Epic Deployment Tech - Napa
California, Napa , 94558 Napa USA

Vacancy expired!

Apex needs Technical Support resources to assist with a large deployment effort. We will employ a team of support specialists to assist our client with installing desktops, laptops, printers and other peripheral devices. The work will be performed under the direction of assigned internal resources who are currently operating in a lead capacity with our client. The overall team will consist of up to (12) Technicians and (2-4) Project Coordinators to assist with meeting the Project's objectives. Once they are done with equipment being deployed; they will do printer mapping and other technical support task for the environment. Deployment Project Details: Role: Desktop Support Location: Santa Rosa, CA Shift: 8:00am to 5:00pm PST / Monday - Friday Term: 12 month Contract Positions: 3 resources needed to cover the 3 facilities Daily Responsibilities:

  • Install hardware (desktops, laptops, printers, monitors, and other devices) that are compatible with the Epic EHR system
  • Perform device configuration including desktop imaging and printer mapping
IF YOU HAVE THE REQUIRED SKILL SET AND YOU'RE INTERESTED IN DISCUSSING THIS POSITION FURTHER, PLEASE E-MAIL YOUR RESUME DIRECTLY TO: WITH CONTACT INFORMATION INCLUDED AND JOE BRADY WILL REACH OUT TO YOU TO HAVE AN EXPLORATORY CONVERSATION; OR FEEL FREE TO CALL Jordan DIRECTLY AT THE OFFICE AT ADDITIONAL DETAILS AND INFORMATION CAN BE FOUND BELOWRequired Experience:
  • Must have a minimum of 1+ year prior technical support experience; 3+ years preferred
  • Must have prior experience supporting desktops, laptops, printers, monitors and other devices
  • Must have hands on support troubleshooting, imaging and deploying devices
Preferred Experience:
  • Experience in a Technical Support role in a Healthcare environment
  • Deployment, Integration, or Implementation project experience
  • EPIC and other Healthcare related software experience
Key Factors to be successful in this role:
  • Reliability and Accountability is important as this team is depending on the members to be professional and self-sufficient in the field.
  • Deployment & Migration project experience is KEY, due to this being a deployment effort (Healthcare & EPIC knowledge/experience is PREFERRED)
  • Clear communication, responsible and strong overall technical acumen, as they need self-reliant resources who will get things done.
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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