19 Jul
IT Manager: hands on Service Desk / Data center mgmt (move to O365, Win OS & server upgrade, asset/config mgmt); dated mgmt OK
California, Lagunahills , 92653 Lagunahills USA

Vacancy expired!

The IT Manager coordinates, plans, and leads major projects for internal IT services . Delegates responsibility among IT staff to ensure that the computer systems and end users are fully supported for the organization. Creates documentation of policies/procedures and overall IT infrastructure.

Responsibilities:
  • Collaborates with users, vendors, support technicians, and managers to understand and assess computing and system needs and requirements
  • Communicates the goals, policies, and procedures of the company to the IT team; develops plans to implement these needs
  • Serves as a liaison for IT and Management. Must communicate technical problems/solutions with management effectively
  • Manages/supervises supporting IT staff and delegates tasks accordingly
  • Leads large IT projects, including the design and deployment of new IT systems and services
  • Monitors performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Helps define IT infrastructure strategy, architecture, and processes
  • Analyzes business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Assess vendors and develop test strategies for new hardware and software
  • Troubleshoot hardware and software issues related to internal IT

Minimum Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • Relevant certifications are a plus
  • 2-5 years of experience as a hands-on Service Desk Manager / Infrastructure Manager that includes:
  • Strong team leadership that includes training & mentorship
  • Experience leading and managing large IT projects and rolling out IT infrastructure across various technologies
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
  • Firm grasp on IT infrastructure and operations best practices
  • Desired project experience:
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
  • Hands on experience moving on-premise Exchange to Office 365
  • Hands on experience setting up Microsoft Teams
  • Hands on experience upgrading Windows Servers
  • Strong experience in documentation (How Tos, FAQs, asset mgmt, configuration mgmt etc.) to drive initiatives to document the environment thoroughly (spanning network, systems/servers, storage, virtualization, etc.)
  • Experience building and maintaining helpdesk infrastructure
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Strong written & verbal communication skills
  • Ability to explain technical problems and offer solutions to those without technological training.
#JBU ABOUT KORE1Specializing in creative and technical recruiting, KORE1 is committed to supporting top IT and Creative professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

Vacancy expired!


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