21 Jul
Lead Business Analyst
Vacancy expired!
- List the core duties or tasks that are fundamental to the performance of the job. Define purpose, function and the result to be accomplished. Also, focus on frequency, time spent, etc. List in order of importance.
- Conduct end user interviews and where applicable, develop prototypes of interfaces based on the user requirements.
- Collaborating with Business Stakeholders and technical resources to ensure understanding and proper gathering of requirements.
- Coordinate with project teams to develop and implement usability designs and testing objectives related to project objectives.
- Validate, match, and conceptualize automation technology solutions to business requirements and processes. Help define & document KPIs to track business benefits.
- Maintain a catalog of common productivity and collaboration patterns to be reused in new collaboration solution designs.
- Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team, using new and existing automation collaboration patterns
- Managing initiatives and leading efforts in the support of existing systems, processes, services and/or in the execution of new projects ensuring that:
- Use Cases and Requirements are defined accurately
- Detailed Functional Designs are created and handed off to Development Team
- Test plans and training plans are designed and executed successfully
- Assist with L3 escalation for existing production systems
- Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key users)
- Minimum of 8 years of experience as a Business Analyst at least 3 years working with Business process management (K2 or similar), low-code (PowerApps or similar), RPA (Power Automate or similar), Office 365, and other collaboration technologies.
- BS degree, or equivalent experience.
- Experience running use case and user design workshops.
- Excellent and effective stakeholder management skills - comfortable speaking and discussing requirements and scope with users and senior business stakeholders alike.
- Experience with Office 365 and SharePoint online.
- Experience with designing process automation and productivity solutions.
- A firm grasp of social collaboration technologies and concepts.
- Strong analytical, problem solving, and business process design skills.
- Good listening skills. Understand how to interpret user requirements for what is said and what is meant and relate that back to stakeholders in meaningful requirements and designs.
- Experience collaborating across multiple functional/technical teams to deliver a project. Working knowledge of agile development methods.
Vacancy expired!