The Regional Property Supervisor is a multi-site manager who reports to the VP of Property & Asset Management. Typically manages 700-800units and is the primary contact person for all sites within their portfolio, including any lease ups and sites in development. Also works as part of a team to direct and control building operations, property management and personnel assigned to the properties in their assigned portfolio.Primary Responsibilities & Accountabilities
Staff Supervision Hire, train, coach, and supervise Property Managers assigned to properties in their portfolio.Financial Management Prepare property operating and capital improvement budgets for all properties within her/his assigned portfolio for approval by the VP of Property Management. Complete and monitor annual capital improvement plans and, in consultation with the Director of Facilities, complete and monitor capital improvement schedules and preventative maintenance schedules for each site. Monitor and review monthly financial reports and property operating expenses to ensure compliance with approved property budgets, including rent charges and rent increases, resident account receivables. Work with the accounting department on issues pertaining to financial reporting, vacancies, invoices, and rent collections.Regulatory Compliance Successfully oversee all aspects of regulatory compliance of their portfolio, including but not limited to annual re-certification process for properties in their portfolio and ensure they are completed in compliance with regulatory requirements and according to the schedule for the property by reviewing and approving each file. Direct all aspects of marketing and leasing new properties in their portfolio.Resident/Tenant Relations Effectively manage and solve problems. Encourage Property Managers and site staff to listen attentively to resident complaints and suggestions and address them fairly and professionally. Supervise and monitor follow-up on problem resolution and ensure that the resident/prospective resident is contacted with resolution to problem in a timely manner.
QualificationsCore Competencies for this role:
·Leading and Supervising Provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching; sets appropriate standards of behavior.
·Planning & Organizing: Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organizes resources needed to accomplish tasks; Monitors performance against deadlines and milestones
·Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognizes and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight
·Presenting & Communicating Information: Speaks clearly and fluently; Expresses opinions, information and key points of an argument clearly; Makes presentations with skill and confidence maintaining a professional demeanor; Responds quickly to the needs of an audience and to their reactions and feedback
·Adapting & Responding to Change: Adapts to changing circumstances; Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people or situations; Shows respect and sensitivity towards differences; Deals with ambiguity, making positive use of the opportunities it presents
·Adhering to Principles & Values: Upholds ethics and values; Demonstrates integrity; Promotes and defends equal opportunities, builds diverse teams; Encourages organizational and individual responsibility towards the communities we serve
Equivalent Education, Experiences, Skills, Knowledge, and Abilities:
- Minimum of 7 years property management experience, including a minimum of 3 years’ experience with managing affordable housing including but not limited to: HUD, HCD and TCAC funded properties, rent restrictions, income restrictions and the annual certification process. Experience with enriched housing and PSH a plus.
- Minimum of 3-5 years of experience supervising multiple sites and property managers.
- Ability to physically inspect all assigned properties to determine their condition.
- Bachelor’s degree is preferred.
- Full literacy in English and ability to write clear reports and correspondence.
- Must comprehend and effectively manage complex regulatory requirements.
- Experience communicating effectively with people from diverse cultures and backgrounds.
- Experience with Microsoft Office and property management software programs.
- Ability to travel within the assigned service area and maintain a valid California driver's license and auto insurance.
The target salary range for this role is $90,000 - $100,000; offers are commensurate with the education and experience of the finalist. Additionally, a full benefits package is offered which includes: health, dental and vision insurance, life, AD&D andlong term disability insurance, 401K plan with a match, paid vacation and sick leave benefits.