23 Jul
Senior Business Systems Analyst, Salesforce (12671779)
Vacancy expired!
- Manage projects on Salesforce platform. Ensure alignment of IT resourcing and manage tasks according to project milestones.
- Monitor and track resolution of activities such as managing ticket backlog, grooming requirements, and triaging production issues.
- Manage project communication to ensure that tasks, milestones, and expectations are clear to all stakeholders.
- Collaborate with business stakeholders to gather requirements, deliver solutions with engineers, conduct Quality Assurance Testing (QA), facilitate User Acceptance Testing (UAT), and provide post-production support.
- Own functional tasks and deliverables, including: process definition and re-engineering, high-level and detail-level requirements gathering, functional design, testing, and continuous improvement of business applications.
- Provide strong analytical, problem solving, and technical skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.
- 4+ years of hands-on work as a SFDC Business Systems Analyst.
- 6+ years of hands-on Salesforce Administrator experience.
- Experience in managing and delivering projects end-to-end on Salesforce platform.
- You have experience analyzing, designing, configuring and supporting Salesforce implementations, including integrated apps and tools.
- You are able to distinguish surface-level requests from underlying business needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements.
- You can manage and implement advanced configurations such as custom objects, fields, formulas, validation rules, flows, and workflow rules.
- You are a certified Salesforce Administrator and you have experience with Sales Cloud, Service Cloud, and SFDC Lightning framework.
- You are highly proficient with SFDC data management tools, SOQL queries, Microsoft Excel, JIRA, Visual Diagrams, Google Suite, Slack, and Mac OS.
- You have strong written/verbal communication skills and can translate business requirements and engage directly with business stakeholders.
Vacancy expired!