23 Jul
Asset Manager Analyst
Vacancy expired!
- Serve as initial contact for all SAM and HAM activities
- Manage ServiceNow Queue for hardware and software requests
- Develop and generate reports that communicate current inventory, expected demand, monitor compliance, etc.
- Manage hardware and software requests from internal and external inventories on a daily basis
- Effectively communicate and educate the business and IT organization on HAM and SAM processes and policies
- Ensure timeliness and accuracy of asset data and follow up with data/asset owners as needed
- Identify areas for cost savings via unallocated licenses and equipment, alternative support options, rationalization, optimal licensing and hardware deployment practices
- Ensure the accurate collection and storage of IT hardware assets
- Assist IT Procurement with achieving competitive pricing from multiple vendors
- Ensure End of Lifecycle and IT Asset Disposal processes and policies are met in the environment
- Evaluate and investigate license compliance issues, breaches of policy, and remediation options
- 1 to 2+ years’ related Hardware and Software Asset Management (HAM and SAM) experience in ServiceNow
- Familiarity with IT hardware preparation process
- Working knowledge of license models and entitlements and usage rules for software publishers such as Microsoft, Adobe, Citrix, Amazon, etc.
- Knowledge of End Point Management tools (SCCM, InTune, Jamf, AirWatch)
- Familiar with Excel and similar tools
- Preferred certifications – ITIL Foundation and/or IAITAM Certified IT Asset Manager
- Excellent communication skills with a focus on collaboration and positive customer experiences
- Ability to build strong relationships with team members, external vendors, and service providers
- Detail-oriented with strong prioritization skills
Vacancy expired!