23 Jul
Product Manager
Vacancy expired!
- 5 to 7 years experience as Product Manager
- Experience as a Product Manager and in Agile methodology
- Working knowledge in Cloud and Microservices API
- Customer success/ customer experience
- Define the product strategy and roadmap
- Deliver market requirement documents and product requirement documents with prioritized features and corresponding justification
- Work with external third parties to assess integration and licensing opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition - possess deep knowledge and awareness of industry
- Able to reach out to Peers within the industry regarding customer/consumer trends
- Drive technical direction and provide product leadership
- Engage in several large mission critical projects simultaneously
- Acts as mentor to more junior personnel
- Present product progress to key leaders within the company
- Work with sales/marketing personnel to gain feedback from potential and current customers in order to keep products at the top of industry
- Develop a budget for new product development and/or new version development.
- Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
- Minimum of 7 years experience as a Product Manager, Customer Experience experience
- Bachelor’s Degree in Business, MIS, or other related fields or equivalent work experience.
- Excellent teamwork skills
- Proven ability to influence cross-functional teams without formal authority
- Deep customer focus
- Experience with journey mapping
- Experience with cross channel analytics
- Experience with California Public Utilities Commission (CPUC) and/or compliance-related projects
- Experience with internet website domains
- Experience in application design, mobile
- Experience in E-Commerce, job-related
- Experience working with contact centers or omnichannel support
- Experience with Adobe or other web analytics packages
- Experience with Tableau or other data visualization tools
- Experience with the Agile methodology
- Ability to sell a vision and translate highly complex concepts into stories for those not versed in technical terminology
- Demonstrated experience with Human Factors/UX design principles for mobile responsive web
Vacancy expired!