23 Jul
Helpdesk Technician
California, Sangabriel , 91776 Sangabriel USA

Vacancy expired!

Position: Helpdesk Technician

Location: San Gabriel, CA

Hours: 6am-3pm, 7am-4pm or 8am-5pm

Responsibilities
  • Answers incoming IT support calls via phone and Help Desk ticketing system
  • Provides timely support to end users of PCs, Macs, iPhones , Androids and multiple business applications
  • Assigns tasks and work requests-performs follow-ups as needed to ensure resolution
  • Provides outstanding customer service

Experience
  • 1-2 years of computer support experience; previous Helpdesk Support experience a plus
  • Solid grasp of troubleshooting Windows, Mac, iPhone and Android technologies
  • Excellent Customer Service Skills

Vacancy expired!


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