Operations Analyst

Job Description: Job Description: Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience. Required Skills:

• Excellent communication, interpersonal skills, and detail oriented.
• Ability to multi-task, learn quickly, adapt to change, identify and escalate risk, read and interpret emails and documents.
• Proficient in Microsoft Office

• Initially you may be required to work from home and/or remotely in this role:
  • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
  • Sufficient room to set up a laptop, monitor, keyboard and mouse
  • Comfortable space to work for a full shift
  • Quiet, private and SECURE space in which to work

• Excellent communication, interpersonal skills, and detail oriented.
• Ability to multi-task, learn quickly, adapt to change, identify and escalate risk, read and interpret emails and documents.
• Proficient in Microsoft Office

• Initially you may be required to work from home and/or remotely in this role:
  • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
  • Sufficient room to set up a laptop, monitor, keyboard and mouse
  • Comfortable space to work for a full shift
  • Quiet, private and SECURE space in which to work

• Excellent communication, interpersonal skills, and detail oriented.
• Ability to multi-task, learn quickly, adapt to change, identify and escalate risk, read and interpret emails and documents.
• Proficient in Microsoft Office

• Initially you may be required to work from home and/or remotely in this role:
  • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
  • Sufficient room to set up a laptop, monitor, keyboard and mouse
  • Comfortable space to work for a full shift
  • Quiet, private and SECURE space in which to work