Admin / Office Assistant

Great opportunity to work as an administrative assistant / front desk assistant in a property management company.

The company administrates over 30 associations around San Juan Capistrano and we are looking for someone proactive that would help our team to fulfill the monthly goals. Our family-owned business is looking for someone who is local and intends to stay in the position long term.

Responsibilities:

Accept incoming calls from residents and employees for maintenance orders and other assistance. Return calls to ensure proper customer service.

Process work and maintenance requests and keep track of each until completion

Provide back-up support for other administrative assistants as needed.

Ensure the handling of private and sensitive information.

Perform other related duties as assigned.

Qualifications:

Experience as front desk/assistant position (desired not required)

Must be bilingual: English and Spanish

Exceptional customer service approach with a pro-active attitude

Excellent verbal and written communication skills

Good phone etiquette and customer service skills

Ability to multi-task and work with several different team members

Work under pressure while adhering to multiple deadlines

Proficient in Microsoft Office (Word, Excel)

Knowledge of database software

Reliable transportation with a valid driver’s license.

Job Type: Full-time