Parts Lead

Blue Dog RV started in 2007 in Post Falls, Idaho. Today, we have locations nationwide and continue to grow. Thanks to our invaluable employees, we’ve become the #1 RV dealership in the Pacific Northwest!

At Blue Dog RV, we strive to provide outstanding service to our customers. We succeed at this by continually tending to customer relationships: from the first steps of looking for the right RV, to assisting with maintenance, service and parts for as long as they own the unit.

If you are a team player that prides yourself in providing excellent customer service, as well as sharing our core values of integrity, teamwork and success, we would like to invite you to apply to join our ever expanding Blue Dog RV team. We offer paid vacation, 401K plus matching, competitive salary and generous benefits.

SUMMARY

This position is responsible for all aspects of inventory control, including purchasing, receiving and cycle counts. The parts manager is the liaison between the dealership and suppliers. Parts manager will also assist retail customers and shop technicians with purchases, and provide parts information from service manuals.

DESCRIPTION

Job responsibilities include but are not limited to:

Managing parts inventory, including knowledge of location, uses and installation techniques of parts

Assisting retail customers and technicians with questions, parts information and timely ordering of parts

Assisting service manager with delegation of duties for staff, including lot attendants, detailers and technicians

Ensuring customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies, and by checking parts availability

Overseeing inventory control and marketing of parts and accessories; tracking overall profitability of parts department

Maintaining accurate retail and cost pricing on parts in database, assigning bin locations and keeping accurate vendor information records

Analyzing customer requests for parts, providing parts information and prices from service manuals, reference materials and databases, and provide substitute parts information for obsolete or upgraded parts

Establishing good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates, as well as tracking orders and invoices

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Excellent people skills: friendly, pleasant personality and good listening skills both in person and on the phone

Attention to detail

Problem solving and troubleshooting skills

Management and/or retail sales experience required

Ability to read and understand service manuals and schematics

Basic computer skills required-advanced preferred

Flexibility in work schedule

EDUCATION AND EXPERIENCE

High school diploma or equivalent. English reading, writing and basic math skills. Valid driver’s license insurable by Blue Dog RV is required. Candidates must be RVDA Parts Certified, or be willing to obtain certification within two years of continued service.

PHYSICAL REQUIREMENTS

Candidates for this position must have good general health and physical ability. Parts personnel are required to stand for up to eight hours per shift and must be able to lift at least 25 pounds occasionally. Must be able to bend, kneel and reach above shoulder level frequently. Worksite is 90% indoors and 10% outdoors. Outdoor worksite is exposed to various weather conditions.

Apply: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=beb6838b-d785-40d3-932b-e07dcea59095&ccId=19000101000001&jobId=410720&source=CC2&lang=enUS