26 Jul
IT Manager -Full Time opportunity in San Mateo, CA
Vacancy expired!
- Establish service level agreements (SLAs) and operating level agreements in alignment with company objectives and customer needs.
- Analyze the business requirements of all departments to determine their technology needs
- Drive InfoSec to deliver on key information security and IT risk related initiatives. Furthermore, ensure compliance to patching and vulnerability policies established within the organization
- Manage third party vendor relationships and hold them accountable for delivery of outsourced functions, specifically, Service Desk and Network Operations
- Develop and implement a robust Disaster Recovery strategy for critical systems and infrastructure.
- Assess single points of failure in infrastructure and recommend actions as appropriate.
- Oversee the monitoring, maintenance, upgrade and administration of all IT systems, to include applications, servers, storage, databases, desktops/laptops, and mobile devices.
- Design, implement, deploy and manage systems/applications monitoring processes and tools to proactively identify and resolve problems within the company computing environment.
- Negotiate and manage contracts with key service providers to ensure service levels are met. Furthermore, negotiate and manage enterprise contracts
- Establish standardized processes and key operational metrics to effectively manage the service desk ticket management, hardware, lifecycle management, license etc.
- Proven experience as IT Manager or similar role
- Experience in analysis, implementation and evaluation of IT systems and their specifications
- Sound understanding of computer systems (hardware/software), networks etc.
- Experience in controlling information technology budget
- Excellent organizational and leadership skills
- Good organization change management skills and the ability to manage multiple priorities concurrently.
- Outstanding communication abilities
- BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus
Vacancy expired!