Systems Engineer/Product Applications Specialist
Vacancy expired!
Kelly is seeking a Systems Engineer/Product Applications Specialist for our client based in South San Francisco, CA. This contract assignment offers competitive pay and great benefits. For consideration, please send your updated resume to the recruiter at and reference Job ID 3555208. Pay: $Flexible DOE (W-2) Job Description: The Product Applications Specialist will be a part of the global HID Professional Services (HPS) team and responsible for assisting with the deployment of a centralized data management software for DNA instrumentation in a dynamic environment. The Product Applications Specialist will guide customers in implementing a highly integrated rapid DNA workflow into their existing IT infrastructure. Day to Day Responsibilities:
- Assist with global HID Professional Services (HPS) projects, ensuring high quality results and customer satisfaction through all phases of project execution
- Assist with the deployment of
- Assist with data migration or data transformation projects
- Scripting using industry standard best practices in PowerShell, Python and SQL
- Work with Container technologies like Docker and AWS ECS
- Work with Cloud infrastructure such as Azure, Amazon AWS
- Work with networking and VPN technologies
- Oversee risk, security, and audit compliance
- Interface with customers to maximize understanding of applications, opportunities and demands for current and future HID products and technologies
- Provide ongoing contribution to the development of relevant service solutions to enhance the customer support experience
- Support resolution of technical troubleshooting during project execution
- Coordinate cross functional global teams and execute projects in a timely manner
- Maintain a high level of communication with customers before, during and after a project to ensure a clear understanding of needs and verify successful execution
- Foster regular communication channels and maintain close working relationships with global HPS colleagues and other HID team members (such as Product Management, Marketing, Sales, Support, Product Assurance, R&D)
- Perform other duties as assigned
- Detail oriented, analytical, data driven, and ability to solve complex problems
- Ability to build relationships across different business functions and business units
- Comfortable with making decisions with some level of uncertainty
- Passionate about challenges, problem solving, and learning new things
- Demonstrates a sense of urgency, optimism and a "can do" attitude
- Is authentic, transparent and leads by example, holding self and others accountable
- Ability to present to all levels of an organization internally and externally
- Excellent written and communication skills
- BS/MS in Computer Science or equivalent technical discipline with minimum 5 years of IT support experience
- Data modeling, design and database programming using a variety of relational databases (Oracle, SQL)
- Demonstrated capability in Access, SQL server and advanced Excel techniques (pivot table, VBA Code, etc)
- 25% or greater travel (domestic and international) is required on periodic basis. Required
Vacancy expired!